SaaS Services

We help you get the most from Salesforce, ServiceNow, and other CRM, case, and workflow platforms while keeping control with your teams. From the start we right-size what you buy, focus delivery where it adds value, and configure only what your organisation needs to perform. Our specialists focus on practical outcomes such as FOI handling, grant management, CRM optimisation, and automation that improves how work gets done.

We work directly in your configuration and repositories, transferring knowledge as we go so your teams understand every decision and can evolve the service confidently. Configuration sits under version control with repeatable releases and rollback paths for full transparency. Roles, access, and data ownership remain clear, so change is fast, safe, and accountable.

Our specialists have deep experience across complex Salesforce and ServiceNow estates. They create modular, reusable patterns that can move between teams, maintain consistency, and keep costs predictable through disciplined licence management and vendor-agnostic integration.

Delivery Includes

We coach, co-build, and step back once ownership is proven on live services. That’s Zero Dependency® in practice: sustainable value, transparent controls, and capability that endures well beyond our engagement.
Design and configuration focused on real use cases and measurable outcomes.
Version-controlled configuration with approvals and rollback paths.
Modular patterns that move across teams and services.
Licence discipline that reduces waste and maintains flexibility.

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