Customer stories

We work with some of the biggest names across the public and private sectors — discover their stories and why they choose to work with Tecknuovo here.

Customer stories

  • Upskilling on agile and delivering a digital customer registration platform

    An international educational and cultural institution that specialises in language teaching and exams. Covid-19 upended access to these services, putting registrations and attendance completely on hold.

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  • Delivering a greenfield system for a post-Brexit HMRC

    There was a need to process the high load demand effortlessly, ensuring a frictionless border and movement of trade for all four core users of the system: hauliers, shipping, ports, and traders.

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  • Building a new platform to boost conversation and containment rate

    Major telecomms company needed help to improve the conversion rate of new customers, while also improving the containment rate.

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  • Delivering a reusable test automation framework post-Brexit

    The Import Control System (ICS) is a Europe-wide platform needed the build of the greenfield safety and security system to bring together all elements of the goods imports and declarations.

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  • Creating a future-proofed next generation call centre

    The largest waste and water utilities in the UK is undertaking a wholesale digital transformation, which includes a move from legacy on-premises infrastructure to modern cloud platforms.

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  • Empowering Thames Water to own its digital transformation

    Helping Thames Water decouple from complex and costly legacy technology contracts, migrate to modern cloud-based platforms, and build a team of skilled system engineers.

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Tecknuovo’s teams are helping us achieve some of our key business objectives - both through their expertise in a range of complex technologies and the excellent communication and personal skills they display when working alongside our in-house teams. They provided a transparent and engaging onboarding process, and are continuing to adapt to our needs at speed.

Emily Collier

Technology Director, TUI

Tecknuovo played a critical part in our journey to continuing seamless trade with the EU after the Brexit transition date. They delivered a purpose-built system for adapting to evolving requirements during development and after, and the teams’ flexibility and speed to adjust were instrumental for ensuring a smooth go-live period.

Rakhi Shah

Deputy IT Director, Customs and International Trade, HMRC

Tecknuovo have been an instrumental part in our transformation roadmap. Their high-quality teams have worked seamlessly across our multiple programmes delivering engineering, integration and delivery targets consistently, helping achieve our outcomes and giving our customer experience a big lift.

Joe Stepney

Head of Strategy, Planning and Architecture, Thames Water