Our Carbon Reduction Journey
Since establishing our 2019 baseline, we’ve remained committed to reaching net zero by 2050 and have offset at least 125% of our emissions every year since 2021. In practice, this has meant relocating to a BREEAM Excellent-rated office powered by 100% renewable electricity, embedded hybrid working, prioritised rail over air travel, and implemented policies that minimise waste and encourage sustainable choices.As our organisation has grown, we’ve matched this with stronger accountability. We’ve achieved ISO 14001 certification, received a Silver EcoVadis rating, expanded sustainability training, created a social value committee, and strengthened our supply chain policies. Our intensity factor per employee has consistently improved, even as our business has expanded.Looking ahead, we are committed to aligning with the Science Based Targets initiative (SBTi), expanding our reporting to include employee teleworking emissions, and rolling out new initiatives: e-waste recycling, paperless operations, and volunteer programmes. We’re also working with our landlord to reduce natural gas use and will continue offsetting at least 125% of our emissions as we progress toward becoming climate positive.

Our Offset Partners and Impact
Since 2019, we have partnered with organisations that deliver verified, high-quality carbon offsets.
Our offset activities span:

All our offset activities are verified under the Verified Carbon Standard (VCS), and we offset with intention to drive positive impact through meaningful, third-party verified projects.

Our Commitment to Embedding Sustainable Thinking
We have partnered with Climate Clarity to deliver sustainability workshops for our people and our Associate Network. These sessions strengthen understanding of climate science, promote responsible low-carbon behaviours, and encourage knowledge-sharing across our community.
As digital technology evolves, we’re also committed to staying ahead responsibly. We host interactive workshops on the ethical use of AI, ensuring our approach to innovation supports our environmental and social values.
Together, these efforts embed sustainable thinking at the heart of our organisation.

Our Commitment – B-Corp certification
In 2025, we are pursuing B Corp certification. We believe that environmental responsibility must be part of a broader commitment to social value, ethical governance, and accountability across all stakeholders. Our B Corp journey will help us build upon the foundations we’ve set – transparency, continuous improvement, and measurable impact beyond profit through an independently verified framework.