Jobs at Tecknuovo

Compliance Assistant

London
  • London
Compliance Assistant About Tecknuovo We are a challenger SME consultancy that delivers transformative technology solutions with a difference. Our success is defined by our exit. We were founded to solve the problems created by the large consulting firms using the traditional ‘land and expand’ model. Working out in the open, we solve real problems side-by-side with our clients. The role A Compliance Assistant at Tecknuovo is responsible for ensuring 100% compliance across our Associate community. This role is responsible for managing the contract and vetting process at onboarding, during the tenure of our Associate’s engagement and through to the offboarding stage. By initiating effective communication, advancing collaboration across the hubs, and promoting exceptional compliance practices, this role is pivotal in ensuring that effective compliance activities are imbedded and maintained at all stages in the engagement process and directly contribute to Associates having a positive experience with Tecknuovo. The role will also contribute to producing key compliance documentation, including user guides, policies, and training material to support the ongoing adherence with our legal obligations, client requirements and good business practices. In addition, it is expected this role will own, or contribute to ad hoc projects aimed at enhancing compliance processes and maximising the impact the compliance hub makes to the business. Reporting directly into the Compliance Executive, this position requires excellent communication skills, a high level of attention to detail and the ability to both challenge and take initiative. Key Responsibilities Associate pre-engagement screening in accordance with standard and client-specific requirements to ensure 100% compliance within the specified deadline. Collection and secure storage of all Associate documentation including Right to Work documentation. Coordination with compliance screening partner to ensure vetting checks are completed in a timely manner and deadlines are met. Accurate and timely completion of Associate contract documentation, including Statement of Works, Change Orders, NDAs, Data Protection policies. Issuing of compliance related communications to Associates including welcome emails, compliance requests, reminders and updates and conclusion of services. Ongoing Associate compliance ensuring time limited checks are monitored and managed against SOW end dates, including the expiry of visas, insurances, IR35 assessments and self-billing agreements. Collection and maintenance of accurate Associate compliance data on all platforms to align with contractual documentation, escalating issues and collaborating with hubs to initiate process improvements where required. Support of SOW and Associate IR35 Assessments. Associate audit with finance hub. Ensuring discrepancies with bank details, VAT and limited company details (eg email address and registered address) are resolved and data across platforms is updated accordingly. Associate audit with Delivery hub Ensuring all start dates, end dates, rates of pay, signed contracts, signed NDAs, signed opt outs, completed IR35 assessments, signed change orders and any conclusion of services emails are stored correctly and securely and up to date. Management of Associate reference requests. The Experience Experience working in a fast-paced delivery-led environment with a focus on Associate onboarding and offboarding Admin experience 2-5 years experience working in an office environment Key Personal Attributes Ability to produce accurate work whilst working at rapid pace to meet client, Associate and Employee expectations and adapt to changing requirements quickly and with resilience. Calm under pressure, with an ability to respond clearly and succinctly to challenges as they present themselves. Self-starter who can use their initiative to maintain good communication and collaborate effectively. Ability to challenge the status quo, being curious and seeking continuous improvement.

Engagement Lead

London
  • London
Engagement Lead About Tecknuovo Tecknuovo is a technology consultancy with a Deliberately Different approach. This means we genuinely focus on people, not just technology. We move at pace and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions, we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation. We are techies, chefs, wannabe sports stars, coders, comedians, mothers, fathers, gamers, superheroes, book worms, geeks, and creatives. We are deliberately different. About the Engagement Hub The Engagement Hub is the Tecknuovo domain for understanding customer needs and identifying where we can make a difference.  Under the management of our Chief Commercial Officer, the team focus on creating and growing strong relationships and partnerships across industries and with our customers, both existing and potential.  The Hub works closely with Delivery to ensure best in class service and outcomes for organisations we are working with. About the role As an Engagement Lead, you will help build our market share by selling Tecknuovo's transformational services that drive measurable outcomes to our customers. You will look to engage with our new and existing customers at an early stage, developing business and leveraging your network to create new opportunities. You will work closely with our partners to identify opportunities to increase customer value and drive revenue growth through our associate model.  You also have a strong desire to learn about the growing technology landscape and use this knowledge to create an exciting and engaging customer message. To thrive in this role, you will help keep Tecknuovo at the forefront of industry trends, informed of the competitive landscape, and continually improve our brand in the marketplace.   Key personal attributes Great communication skills, creating trust through authenticity and knowing when to react and challenge. Out of the box thinker who can look beneath the surface of things, finding ways to engage with stakeholders of all levels. Ability to work at a rapid pace to meet client and Tecknuovo expectations, adapting to changing requirements quickly and with resilience. Ability to work collaboratively as well as alone; able to prioritise workload and safely context switch in a busy role. Self-starter who requires little direction. Key responsibilities Creating and driving opportunities as they appear within new and existing customers Execute and develop a strategic sales plan to aggressively grow the current account base and acquire key target accounts  Build and manage relationships with decision-making CXO level executives as well as IT decision-makers/influencers and business stakeholders  Assist with the development of use cases, collateral, formal case studies and press releases highlighting Tecknuovo delivery success  Design and deliver on SOW's  The experience Proven understanding of technology sales experience, selling professional & consulting services. A proven track record of achieving and exceeding revenue targets  Proven experience in managing and building strong relationships with stakeholders across various seniority levels Experienced in either public or private sector  Your support We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills. You will be supported by the internal marketing team and you will have the opportunity to speak at meetups, run podcasts, write blogs and present at multiple different public events which will enable you to stand out as a leader in the space. As well as conducting monthly growth canvases to support you in reaching your full potential. Our values Here at Tecknuovo, it should be possible to see our mission and values at work every single day. Every practice, policy, interaction, or reward is recognisably tied to them. As we continue our journey to scale, we might not always get things right – we are all human after all. However, these will be our anchors, something which we expect everyone to hold each other accountable for: Make genuine connections Have the courage to act Embrace the pace Move information freely??????? Be curious, always  

Head of Engagement

London
  • London
Head of Engagement About Tecknuovo Tecknuovo is a technology consultancy with a Deliberately Different approach. This means we genuinely focus on people, not just technology. We move at pace and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions, we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation. We are techies, chefs, wannabe sports stars, coders, comedians, mothers, fathers, gamers, superheroes, book worms, geeks, and creatives. We are deliberately different. About the Engagement Hub The Engagement Hub is the Tecknuovo domain for understanding customer needs and identifying where we can make a difference.  Under the management of our Chief Commercial Officer, the team focus on creating and growing strong relationships and partnerships across industries and with our customers, both existing and potential.  The Hub works closely with Delivery to ensure best in class service and outcomes for organisations we are working with. About the role As Head of Engagement, you will help build our market share by selling Tecknuovo's transformational services that drive measurable outcomes to our customers. You will identify, build, and nurture lasting relationships with new and existing customers and partners. You will work closely with organisations and your network to create a portfolio of business opportunities to increase customer value and drive revenue growth through our associate model. You will guide these opportunities through to design and implementation, using a collaborative approach. You will provide leadership and support to other members of the Engagement Hub, and ensure that commercial outcomes are delivered for both Tecknuovo and our customers, always aligning with our Values. Your role involves helping to shape and deliver a strategy and operating model that focuses on customer success and ensuring zero dependency on us, with our customers. You also have a strong desire to learn about the growing technology landscape and use this knowledge to create an exciting and engaging customer message. To thrive in this role, you will help keep Tecknuovo at the forefront of industry trends, informed of the competitive landscape, and continually improve our brand in the marketplace.  When you are not delivering outstanding value to our clients, you will have the chance  to provide thought leadership to technical communities to help build awareness around the best practices we are looking to implement across Tecknuovo’s practices. Key personal attributes Exceptional communication skills, creating trust through authenticity and knowing when to react and challenge. Out of the box thinker who can look beneath the surface of things, rapidly identifying and solving impediments to delivery. Ability to work at a rapid pace to meet client and Tecknuovo expectations, adapting to changing requirements quickly and with resilience. Ability to work collaboratively as well as alone; able to prioritise workload and safely   context switch in a busy role. Natural ability to lead by example and coach others through development. Self-starter who requires little direction. A deep passion for technology. Key responsibilities Generating continued demand for Tecknuovo's consulting services within current customer accounts by developing trust, delivering value and a deep understanding of strategic business initiatives  Collaborating with other Hubs and customer teams to design and deliver service approach for new programmes, driving this through to onboarding of programme teams Execute and develop a strategic sales plan to aggressively grow the current account base and acquire key target accounts  Build and manage relationships with decision-making CXO level executives as well as IT decision-makers/influencers and business stakeholders  Ensure Hub activities are building towards North Star business objectives Assist with the development of use cases, collateral, formal case studies and press releases highlighting Tecknuovo delivery success  Design and deliver on SOW's  The experience Proven understanding of technology sales experience, selling professional & consulting services, within large enterprise customers  A proven track record of achieving and exceeding revenue targets, building out a portfolio across multiple customers Proven track record of delivering consulting outcomes, via either solution or service design Proven experience in managing and building strong relationships with stakeholders across various seniority levels Direct account management, owning relationships within customer base and accounts and accountable for growing net new business Experienced across both public and private sector   Your support We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills. You will be supported by the internal marketing team and you will have the opportunity to speak at meetups, run podcasts, write blogs and present at multiple different public events which will enable you to stand out as a leader in the space. As well as conducting monthly growth canvases to support you in reaching your full potential. Our values Here at Tecknuovo, it should be possible to see our mission and values at work every single day. Every practice, policy, interaction, or reward is recognisably tied to them. As we continue our journey to scale, we might not always get things right – we are all human after all. However, these will be our anchors, something which we expect everyone to hold each other accountable for: Make genuine connections Have the courage to act Embrace the pace Move information freely

Head of Delivery

London
  • Delivery Manager
  • Agile
About Tecknuovo Tecknuovo is a technology consultancy with a Deliberately Different approach. This means we genuinely focus on people, not just technology. We move at pace and ensure Zero Dependency on us at the end of each project. Our mission is to challengeour industry’s norm of supplier dependency. We don’t only build and deliver solutions we train and up-skill our customer’s teams to transfer complete ownership to themafter we exit the project. We help our customers achieve lasting transformation. We are techies, chefs, wannabe sports stars, coders, comedians, mothers, fathers, gamers, superhero’s,book worms, geeks and creatives. We are deliberately different. About the Delivery Hub The Delivery Hub is responsible for ensuring client expectations are exceeded with every interaction and throughout every engagement lifecycle. Delivery is the heart of Tecknuovo, where our reputation, values and behaviours align to ensure successful outcomes and repeat business that aligns with our mission. You will sit alongside our other hubs (from Engagement, Talent, Marketing, PMO,Finance & Compliance), and is a mixture of permanent and associate consultants providing delivery services to our clients. About the role As a result of our rapid scale, we are looking to expand the number of permanent Head’s of Delivery within our practice. This is a genuinely exciting opportunity to work with some of the very best in the business, creating and applying proven patterns of work to create incredible business outcomes. As a Head of Delivery, you’ll be responsible for building strong teams from a mixture of disciplines, capable of ensuring the successful realisation of products or services for our clients. You will be trusted by the customer and you will ensure that Tecknuovo has the outcome, the customer and our “customer’s customer” front of mind. In any given week you may find yourself travelling to a client site to build relationships and solve challenges, facilitating a remote planning workshop or coaching/mentoring a person in a client team. Expect to be developing proposals and creating assets. Expect variety, pace, and challenge. Having a desire and willingness to share knowledge and co-create is essential. Our Heads of Delivery are expected to become leaders in their field, so you will be passionate about lean/agile delivery techniques and the latest trends for exceptional technology delivery. When you are not delivering outstanding value to our clients, you will have the chance to provide thought leadership to technical communities to help build awareness around the best practices we are looking to implement across Tecknuovo’s practices. Key personal attributes Exceptional communication skills, creating trust through authenticity and knowing when to react and challenge. Out of the box thinker who can look beneath the surface of things, rapidly identifying and solving impediments to delivery. Ability to work at a rapid pace to meet client and Tecknuovo expectations, adapting to changing requirements quickly and with resilience. Ability to work collaboratively as well as alone; able to prioritise workload and safely context switch in a busy role. Self-starter who requires little direction. A deep passion for technology. Key responsibilities You actively listen and engage with stakeholders to understand their business problem or outcome and mapping that back to the technical solution that will deliver on those outcomes. Be able to build successful delivery teams. You understand team dynamics and use modern motivational techniques to influence how a team operates. Be a catalyst for communication, encouraging team members and clients to speak up and share insight that will safeguard the success of the project. Superb facilitation of key client and team workshops, whether in-person or remote. An advocate for the use of data in guiding decision making using appropriate metrics. Development of brilliant, context specific processes based on modern lean/agile principles that ensure that the work flows effectively Establish continuous improvement patterns that allow the team to continually reinvent those processes in pursuit of ever-increasing performance. Ensure that data essential for tracking our commercial agreements and demonstrating our value is captured and shared effectively. Ensure exceptional levels of quality in both outcomes and outputs, leading to high levels of client satisfaction. Be commercially aware, support and understand the constraints of any given projectand navigate those constraint Be capable of taking a long-term view, with exceptional approaches to identifying and dealing with risks, issues, dependencies, and assumptions that may derail anyinitiative. Typical Engagement Stages Core roles performed by the delivery hub during the engagement lifecycle • Supporting Engagement hub with qualification and management Pre-engagement / sales • Running discovery (pre-sales) workshops • Supporting stakeholder mapping • Identifying new growth opportunities • Describing requirements and deliverables • Customer on-boarding • Project goals and objectives & success criteria • Account and team structure • Associate onboarding presentation • High-level release plan (where applicable) • Stakeholder mapping • Associate vetting and onboarding • Deliverables Validation  Delivery • Project delivery (scrum, agile, kanban, waterfall) • Spotting any new opportunities • Client QBRs • Producing any client status reports • Client stakeholder management • Maintaining the RAID log for clients in JIRA • Account Governance Calls • Sprint planning • Internal updates on engagements • Reporting against sprints or overall plan • Team retrospectives • Transition and off-boarding • Obtaining value metrics for case studies The experience 3-5 years of delivery knowledge with a background in successfully achieving client outcomes. Deep understanding of several different delivery methods together with an awareness of their underlying principles, and how those principles can be applied in unconventional environments. Ideally have worked within a consultancy or a variety of interesting, challenging organisations. Your support We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills. You will be supported by the internal marketing team and you will have the opportunity to speak at meetups, run podcasts, write blogs and present at multiple different public events which will enable you to stand out as a leader in the space. As well as conducting monthly growth canvases to support you in reaching your full potential. Our values Here at Tecknuovo, it should be possible to see our mission and values at work every single day. Every practice, policy, interaction, or reward is recognisably tied to them. As we continue our journey to scale, we might not always get things right – we are all human after all. However, these will be our anchors, something which we expect everyone to hold each other accountable for: Make genuine connections Have the courage to act Embrace the pace Move information freely Be curious, always

Delivery Analyst

London
  • PMO Analyst
A Delivery Analyst at Tecknuovo is responsible for ensuring the smooth running of all our associate communication and client relationships across the business. Directly reporting into the Head of PMO, you will be supporting our Engagement & Delivery leads ensuring that all detail/data we collate is up to date. This role is incredibly varied and critical for the running of our business. This role gives an individual the potential to go into a number of different career paths moving forward, this could be project management; delivery focussed; PMO or Account Management to name a few. It will also give you a great insight as to how a multi-million £ business operates. About Tecknuovo We are a challenger SME consultancy that delivers transformative technology solutions with a difference. Our success is defined by our exit. We were founded to solve the problems created by the large consulting firms using the traditional ‘land and expand’ model. Working out in the open, we solve real problems side-by-side with our clients. Key personal attributes Excellent attention to detail Analytical mindset Takes initiative Enthusiastic and enjoys learning Excellent organisation and people management skills Strong communication skills Ability to prioritise and multitask efficiently Working knowledge of standard word processing, spreadsheet and other productivity software tools Key responsibilities Assist in the curation of monthly commercial reports for clientele Manage associate lifecycle, onboarding, onsite, off-boarding Maintain and update the P&Ls Assist in populating statements of work and change requests Support the Engagement Leads in the running of monthly governance calls Work with our teams on the ground to ensure successful delivery of project Manage and resolve risk and issues from clients and associates The experience Track record in dealing with a varied role, where no two days look the same Demonstrable experience as an established performer with strong communication skills who proactively builds relationships Your support We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills. Our values Here at Tecknuovo, it should be possible to see our mission and values at work every single day. Every practice, policy, interaction, or reward is recognisably tied to them. As we continue our journey to scale, we might not always get things right – we are all human after all. However, these will be our anchor, something which we expect everyone to hold each other accountable for: Make genuine connections Have the courage to act Embrace the pace Move information freely Be curious, always For more information on our values and how we bring them to life, please visit www.tecknuovo.com/values