Jobs at Tecknuovo

Head of People About Tecknuovo We are a technology delivery partner, offering a unique service in the undiscovered sweet spot between consultancy and capability development. There’s a better way to deliver consulting services. We do that by freeing our customers from dependency in everything we do. We free them from relying on external sourcing by delivering on their complex technology challenges at pace with expert teams. And we eliminate their dependence on suppliers by creating the in-house technical capability they’ll need to build tomorrow. The quality of our people and teams hinges on our associate model. This is how we work with our community of un-benched, ego-free consultants to mobilise services within 14 days. About the role As the Head of People, you will be responsible for shaping and driving the people strategy during an exciting phase of growth. Reporting to the CEO, you will work closely with hub leads and Directors to install a high-performance mindset across the business. You'll be able shape a people strategy that supports rapid revenue growth by onboarding, retaining and upskilling teams quickly. Your role will be to align the people culture with our business values as we transition from a scale-up to a more structured corporate environment, whilst preserving the essence of our founders’ vision by ensuring our teams remain motivated, inspired, and empowered to develop within the organisation. Key personal attributes • An ambitious, confident self-starter who can deliver outcomes autonomously and is comfortable implementing accountability across all levels of the organisation. • A great communicator who can bring people along with both their and the company’s vision. • Looking for rapid career growth towards CPO role, comfortable to report to founder from day one. • Embrace the pace! An incredibly fast-moving organisation where no two days are the same. • Collaborative person who likes to build relationships through face-to-face interactions in our London based office. Key responsibilities • Responsible for driving people strategy in a fast-moving scale up. • Report directly to the Founder & CEO and continue to align the business vision. • Drive a high performance mentality by working closely with hub leads, Directors, and Founders to keep the business driving forward at pace. • Develop and implement a Learning and Development program to support continuous professional growth and ensure that employees are equipped to meet the challenges of a rapidly scaling business. • Working with business leaders to ensure teams are motivated, inspired and aware of how to grow the organisation. • Responsible for aligning people culture to business culture as the company goes through scale-up to more corporate structure – ensuring that the founders values stays as long as possible. • Take the team through a period of double or treble revenue – supporting the talent function with a people strategy equipped to hire ahead of growth, and up skill on-boarders quickly aligned to the growing successes of the business. Experience required • Experience working closely with founders and senior leadership, with the ability to influence and execute strategic people initiatives. • Demonstrated ability to hold both teams and senior leadership accountable dor driving high performance in a fast-paced company culture. organisation. • Proven experience in a Head of People role within a high-growth collaborative scale-up environment. • Experience implementing affective Learning and Development programs in a scaling organisation. What we offer • A minimum of 27 days of annual leave, as well as your birthday off. • Private medical insurance including medical, optical and dental cover. • Comprehensive life assurance. • Office space located in the heart of London with access to the building’s premium wellness facilities, including a gym, sauna and fitness classes. • Annual allowance for personal and professional training to fuel your career growth. • Contribution to your pension fund. Our values Our values are our anchors, which we hold each other accountable for as a team and as a business. • Make genuine connections. • Have the courage to act. • Embrace the pace. • Move information freely. • Be curious, always. Application process • Screening call • virtual interview • in-person interview with the team

About Tecknuovo  Tecknuovo is a technology consultancy with a Deliberately Different approach. This means we genuinely focus on people, not just technology. We move at pace and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project.  We help our customers achieve lasting transformation. We are techies, chefs, wannabe sports stars, coders, comedians, mothers, fathers, gamers, superhero’s, book worms, geeks and creatives. We are deliberately different. About the Delivery Hub  The Delivery Hub is responsible for ensuring client expectations are exceeded with every interaction and throughout every engagement lifecycle. Delivery is the heart of Tecknuovo, where our reputation, values and behaviours align to ensure successful outcomes and repeat business that aligns with our mission.  You will sit alongside our other hubs (from Engagement, Talent, Marketing, PMO, Finance & Compliance), and is a mixture of permanent and associate consultants providing delivery services to our clients.   About the Role As a Delivery Lead, you’ll be responsible for building strong teams from a mixture of disciplines, capable of ensuring the successful realisation of products or services for our clients. You will be embedded within our project teams where you will be hands on with the team on a day-to-day basis. You will be trusted by the customer, and you will ensure that Tecknuovo has the outcome, the customer, and our “customer’s customer” front of mind.  In any given week you may find yourself travelling to a client site to build relationships and solve challenges, facilitating a remote planning workshop or coaching/mentoring a person in a client team. Expect to be developing proposals and creating assets alongside other hubs within the business.  Expect variety, pace, and challenge. Having a desire and willingness to share knowledge and co-create is essential.  Our Delivery Leads are expected to become leaders in their field, so you will be passionate about lean/agile delivery techniques and the latest trends for exceptional technology delivery.  When you are not delivering outstanding value to our clients, you will have the chance to provide thought leadership to technical communities to help build awareness around the best practices we are looking to implement across Tecknuovo’s practices.  Key personal attributes  Exceptional communication skills, creating trust through authenticity and knowing when to react and challenge. Out of the box thinker who can look beneath the surface of things, rapidly identifying and solving impediments to delivery. Ability to work at a rapid pace to meet client and Tecknuovo expectations, adapting to changing requirements quickly and with resilience. Ability to work collaboratively as well as alone; able to prioritise workload and safely context switch in a busy role.  Self-starter who requires little direction.  A deep passion for technology.  Key responsibilities  You actively listen and engage with stakeholders to understand their business problem or outcome and mapping that back to the technical solution that will deliver on those outcomes.  Be able to build successful delivery teams. You understand team dynamics and use modern motivational techniques to influence how a team operates. Be a catalyst for communication, encouraging team members and clients to speak up and share insight that will safeguard the success of the project.  Superb facilitation of key client and team workshops, whether in-person or remote. An advocate for the use of data in guiding decision making using appropriate metrics. Development of brilliant, context specific processes based on modern lean/agile principles that ensure that the work flows effectively.  Establish continuous improvement patterns that allow the team to continually reinvent those processes in pursuit of ever-increasing performance.  Ensure that data essential for tracking our commercial agreements and demonstrating our value is captured and shared effectively.  Ensure exceptional levels of quality in both outcomes and outputs, leading to high levels of client satisfaction.  Be commercially aware, support and understand the constraints of any given project and navigate those constraints  Be capable of taking a long-term view, with exceptional approaches to identifying and dealing with risks, issues, dependencies, and assumptions that may derail any initiative.  Report back to the business on project status and any risks and issues. Mapping out key stakeholders and points of contact to manage  Typical Engagement Stages  Core roles performed by the delivery hub during the engagement lifecycle  Pre-engagement/Sales  Supporting Engagement hub with qualification and management  Running discovery (pre-sales) workshops Supporting stakeholder mapping  Identifying new growth opportunities  Describing requirements and deliverables  Customer on-boarding  Project goals and objectives & success criteria  Account and team structure  Associate onboarding presentation  High-level release plan (where applicable)  Stakeholder mapping  Associate vetting and onboarding  Deliverables Validation   Delivery  Project delivery (scrum, agile, kanban, waterfall)  Spotting any new opportunities  Client QBRs  Producing any client status reports  Client stakeholder management  Maintaining the RAID log for clients in JIRA  Account Governance Calls  Sprint planning  Internal updates on engagements  Reporting against sprints or overall plan  Team retrospectives  Transition and off-boarding  Obtaining value metrics for case studies  The experience  3-5 years of delivery knowledge with a background in successfully achieving client outcomes.  Deep understanding of several different delivery methods together with an awareness of their underlying principles, and how those principles can be applied in unconventional environments.  Ideally have worked within a consultancy or a variety of interesting, challenging organisations.  Your support  We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills.  You will be supported by the internal marketing team and you will have the opportunity to speak at meetups, run podcasts, write blogs and present at multiple different public events which will enable you to stand out as a leader in the space.  Our values  Here at Tecknuovo, it should be possible to see our mission and values at work every single day. Every practice, policy, interaction, or reward is recognisably tied to them. As we continue our journey to scale, we might not always get things right – we are all human after all. However, these will be our anchors, something which we expect everyone to hold each other accountable for:  Make genuine connections  Have the courage to act Embrace the pace  Move information freely  Be curious, always