Join Tecknuovo

Principal Delivery Lead - Cloud & DevOps Are you ready to take the leap and join a technology consultancy that's Deliberately Different? At Tecknuovo, we're on the lookout for a dynamic and passionate Principal Delivery Lead, specialising in Cloud & DevOps, to become a vital part of our success story. As a Principal Delivery Lead, you'll be the guiding force that bridges the gap between our clients' challenges and the technical solutions that deliver real-world results. You'll actively listen and engage with stakeholders, transforming their desired outcomes into innovative and effective Cloud and DevOps solutions. Your adaptability will shine as you seamlessly transition between the sales and concept phase to the ongoing evolution of client relationships, all while focusing on delivery innovation and governance. Your delivery squad is your lifeblood at Tecknuovo, and you'll be the inspiring leader who mentors other squad members and leaders, ensuring they benefit from your expertise. Together, you'll cultivate a positive and high-performance team culture, championing the success and well-being of your squad. As a Principal Delivery Lead, you'll get the opportunity to; · Drive the direction of the delivery hub and support the sales cycle, being comfortable with commercial targets · Tackle difficult customer situations and work on real-time solutions · Actively listen and engage with stakeholders to understand their business problems and map them to technical solutions that deliver desired outcomes · Build successful delivery teams, leveraging your understanding of team dynamics and modern motivational techniques · Foster open communication, encouraging team members and clients to share insights for project success · Facilitate key client and team workshops effectively, both in-person and remotely · Advocate for data-driven decision-making using appropriate metrics · Develop context-specific processes based on lean/agile principles for efficient workflow · Establish continuous improvement patterns for ever-increasing performance · Ensure accurate data capture and sharing for tracking commercial agreements and demonstrating value · Maintain exceptional quality levels in outcomes and outputs, leading to high client satisfaction · Demonstrate commercial awareness, understanding project constraints and navigating them effectively · Take a long-term view, employing exceptional approaches to identifying and dealing with risks, issues, dependencies, and assumptions that may impact initiatives About the Delivery Hub? The Delivery Hub is at the core of Tecknuovo, where we strive to exceed client expectations with every interaction and throughout every engagement lifecycle. This is where our reputation, values, and behaviours come together to ensure successful outcomes and repeat business that aligns with our mission. As a Principal Delivery Lead, you'll work in harmony with our other hubs, including Engagement, Talent, Marketing, PMO, Finance & Compliance. This collaborative environment consists of both permanent and associate consultants who provide top-notch delivery services to our clients, ensuring that we remain true to our Deliberately Different approach. Why Tecknuovo? · Unleash Your Potential: Embrace our culture of continuous learning with bespoke training programmes, study materials, courses, and conferences designed to propel your career growth. · Make Your Mark: Showcase your thought leadership in the technology space, with opportunities to speak at meetups, host podcasts, write blogs, and present at various public events, all supported by our fantastic internal marketing team. · Personal Growth Support: Benefit from our monthly growth canvases that actively help you achieve your full potential with tailored guidance and encouragement. · Live Our Values: Be part of a company that puts mission and values at the heart of everything we do, holding each other accountable for making genuine connections, having the courage to act, embracing the pace, moving information freely, and always being curious. · Be Deliberately Different: Join a consultancy that focuses on people, not just technology, moving at pace and ensuring zero dependency at the end of each project. We don't only build and deliver solutions, but also train and up-skill our customers' teams to transfer complete ownership after we exit the project. · Drive Lasting Transformation: Help our customers achieve lasting transformation in their businesses, leveraging our diverse and talented team of techies, chefs, wannabe sports stars, coders, comedians, mothers, fathers, gamers, superheroes, bookworms, geeks, and creatives. At Tecknuovo, we are proudly deliberately different.

As a result of our rapid scale, we are looking to expand the number of permanent Delivery Leads within our practice. This is a genuinely exciting opportunity to work with some of the very best in the business, creating and applying proven patterns of work to create incredible business outcomes.  As a Delivery Lead, you’ll be responsible for building strong teams from a mixture of disciplines, capable of ensuring the successful realisation of products or services for our clients. You will be embedded within our project teams where you will be hands on with the team on a day-to-day basis. You will be trusted by the customer, and you will ensure that Tecknuovo has the outcome, the customer, and our “customer’s customer” front of mind.  In any given week you may find yourself travelling to a client site to build relationships and solve challenges, facilitating a remote planning workshop or coaching/mentoring a person in a client team. Expect to be developing proposals and creating assets alongside other hubs within the business.  Expect variety, pace, and challenge. Having a desire and willingness to share knowledge and co-create is essential.  Our Delivery Leads are expected to become leaders in their field, so you will be passionate about lean/agile delivery techniques and the latest trends for exceptional technology delivery.  When you are not delivering outstanding value to our clients, you will have the chance to provide thought leadership to technical communities to help build awareness around the best practices we are looking to implement across Tecknuovo’s practices.  About the Delivery Hub  The Delivery Hub is responsible for ensuring client expectations are exceeded with every interaction and throughout every engagement lifecycle. Delivery is the heart of Tecknuovo, where our reputation, values and behaviours align to ensure successful outcomes and repeat business that aligns with our mission.  You will sit alongside our other hubs (from Engagement, Talent, Marketing, PMO, Finance & Compliance), and is a mixture of permanent and associate consultants providing delivery services to our clients.  About Tecknuovo  Tecknuovo is a technology consultancy with a Deliberately Different approach. This means we genuinely focus on people, not just technology. We move at pace and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project.  We help our customers achieve lasting transformation. We are techies, chefs, wannabe sports stars, coders, comedians, mothers, fathers, gamers, superhero’s, book worms, geeks and creatives. We are deliberately different.   Key personal attributes  Exceptional communication skills, creating trust through authenticity and knowing when to react and challenge. Out of the box thinker who can look beneath the surface of things, rapidly identifying and solving impediments to delivery. Ability to work at a rapid pace to meet client and Tecknuovo expectations, adapting to changing requirements quickly and with resilience. Ability to work collaboratively as well as alone; able to prioritise workload and safely context switch in a busy role.  Self-starter who requires little direction.  A deep passion for technology.  Key responsibilities  You actively listen and engage with stakeholders to understand their business problem or outcome and mapping that back to the technical solution that will deliver on those outcomes.  Be able to build successful delivery teams. You understand team dynamics and use modern motivational techniques to influence how a team operates. Be a catalyst for communication, encouraging team members and clients to speak up and share insight that will safeguard the success of the project.  Superb facilitation of key client and team workshops, whether in-person or remote. An advocate for the use of data in guiding decision making using appropriate metrics. Development of brilliant, context specific processes based on modern lean/agile principles that ensure that the work flows effectively.  Establish continuous improvement patterns that allow the team to continually reinvent those processes in pursuit of ever-increasing performance.  Ensure that data essential for tracking our commercial agreements and demonstrating our value is captured and shared effectively.  Ensure exceptional levels of quality in both outcomes and outputs, leading to high levels of client satisfaction.  Be commercially aware, support and understand the constraints of any given project and navigate those constraints  Be capable of taking a long-term view, with exceptional approaches to identifying and dealing with risks, issues, dependencies, and assumptions that may derail any initiative.  Report back to the business on project status and any risks and issues. Mapping out key stakeholders and points of contact to manage  Typical Engagement Stages  Core roles performed by the delivery hub during the engagement lifecycle  Pre-engagement/Sales  Supporting Engagement hub with qualification and management  Running discovery (pre-sales) workshops Supporting stakeholder mapping  Identifying new growth opportunities  Describing requirements and deliverables  Customer on-boarding  Project goals and objectives & success criteria  Account and team structure  Associate onboarding presentation  High-level release plan (where applicable)  Stakeholder mapping  Associate vetting and onboarding  Deliverables Validation   Delivery  Project delivery (scrum, agile, kanban, waterfall)  Spotting any new opportunities  Client QBRs  Producing any client status reports  Client stakeholder management  Maintaining the RAID log for clients in JIRA  Account Governance Calls  Sprint planning  Internal updates on engagements  Reporting against sprints or overall plan  Team retrospectives  Transition and off-boarding  Obtaining value metrics for case studies  The experience  3-5 years of delivery knowledge with a background in successfully achieving client outcomes.  Deep understanding of several different delivery methods together with an awareness of their underlying principles, and how those principles can be applied in unconventional environments.  Ideally have worked within a consultancy or a variety of interesting, challenging organisations.  Your support  We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills.  You will be supported by the internal marketing team and you will have the opportunity to speak at meetups, run podcasts, write blogs and present at multiple different public events which will enable you to stand out as a leader in the space.  Our values  Here at Tecknuovo, it should be possible to see our mission and values at work every single day. Every practice, policy, interaction, or reward is recognisably tied to them. As we continue our journey to scale, we might not always get things right – we are all human after all. However, these will be our anchors, something which we expect everyone to hold each other accountable for:  Make genuine connections  Have the courage to act Embrace the pace  Move information freely  Be curious, always